Certificate Course

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Certificate Course in Global Support Services NSQF level: 7

Any Engineering /Science graduate with mathematics up to 10+2 level.

Sound knowledge of Computing Fundamentals and Fundamentals of Programming.

The objective of this course is to provide the student with an expertise in Technical Support Services who wants to make career as a support engineer.

Sr No Modules Hours
1 Fundamentals of Computer & OS Concepts 20
2 Advanced MS Office with Access 40
3 C Programming 30
4 Software Development Life Cycle 10
5 Application & Customer support Services 50
6 Advanced Global support services 50
7 Organisational Behaviour 20
8 Management Development Program 60
9 Project 40
Total 320