The Centralized Claim Processing & Settlement Portal (C-CARES) offers a comprehensive suite of features designed to optimize the experience for both Coal Mines Provident Fund (CMPF) subscribers and coal management entities. The subscriber benefits include self-service access, transparency, and empowerment. The Coal management benefits includes streamlined compliance, enhanced accuracy and timeliness and grievance redressal mechanism. Overall, this multifaceted portal fosters a more transparent, efficient, and user-friendly experience for all stakeholders involved in the CMPF ecosystem.

The Coal Mines Provident Fund Organisation (CMPFO) has transitioned from a manual claims processing system to a fully digital and online platform. This marks a significant advancement in their administration, as all Provident Fund and Pension claims can now be submitted, processed, and settled electronically.

PF, Pension & PF Advance claims settlement

1. PF & Pension settlement of Coal India Limited employees.

2. PF Advance settlement.

3. Member and Family member management

4. Officer Management

5. Automatic Ledger Management

6. Online Claims Tracking

7. Online Grievance Redressal

8. Mobile Application

9. PF, Pension & PF Advance Disbursement

10. AI-driven Data Dashboard

Name : Mohit Ved

E-mail Id : mohitv@cdac.in